Category Archives: Droid X credit card processing
This is usually the first question our clients ask. How long will it take before I am up and running…accepting credit cards on my Android, BlackBerry, iPhone, HTC, or other popular smart phones. The answer is-it depends on what mobile app you choose (ROAMpay, PAYware, or AprivaPay).
Each mobile app and corresponding equipment, like credit card readers and printers, are determined by the type of smartphone you have.
Here is a run down.
PAYware mobile works with iPhone 3, 3GS, 4, and iPad. The mobile app is free, and is available at the app store. The app downloads in a few seconds. If you want to swipe your customer’s credit cards you require an encryption sleeve. This is available at the Apple store for immediate purchase. A new merchant account can usually be approved in 24 hours.
ROAMpay Mobile works with the most smart phones/tablets on the market, including Android, iPhone, iPad, Xoom Tablet, BlackBerry, HTC, and over a hundred more. Please see my compatibility list for full list. The app and reader are available through preferred partners such as PaymentMax. Once the new merchant account is approved (about 24hours), The ROAMpay app will be downloaded via SMS link, and the Swiper can be shipped next day, or priority mail depending on your needs.
AprivaPay is compatible with Microsoft (5.0 and 6.0), Android (OS 2.0 and later),iPhone (OS 2x and later), iPad, and BlackBerry devices. AprivaPay is the only PaymentMax supplier to offer a credit card reader and printer combination for mobile devices. Once the new merchant account is approved (usually 24 hours), the reader/printer peripheral can be shipped next day or priority mail. The AprivaPay app is available at AprivaPay.
To get started accepting credit cards on your smartphone, visit www.paymentmax.com
If you accidentally charge your customer the incorrect amount using a mobile phone (like the Droid X) and ROAMpay mobile you have two options.
1. You can void the entire amount to ensure your customer is not charged the incorrect amount. From the main menu select Void and locate the transaction that needs to be canceled. Locate the transaction and select void. You will receive a prompt asking if you would like to void the transaction, select void.
Once the incorrect transaction is voided you can begin entering the transaction again.
2. You can refund the difference in dollar amounts between the incorrect amount and correct amount. Go to refund, enter the amount of the refund and the customers credit card information.
News update for Droid X merchants (using ROAMpay) wanting to swipe their customers credit cards and receive those those low swiped rates…ROAMpay Swipe is compatible with the Droid X!
A great question we received in the office today is do I need to manage software updates on my phone if I choose AprivaPay over ROAMpay (or PAYware mobile)? The answer is “No”.
A great benefit of AprivaPay is that it is browser not software based. This means that instead of downloading a credit card processing app, the merchant accesses AprivaPay’s mobile terminal site with their cell phone.
A username and password is entered on the AprivaPay site. Then credit card information is entered and processed. AprivaPay manages the back-end. There are never any software updates to download.
This can be a huge benefit for those merchants who do not like to be distracted by updates. AprivaPay is compatible with a few phones including the iPhone 4 and Droid X.
For more information on AprivaPay and compatible phones visit www.paymentmax.com.
Up until now, there has been no cell phone credit card processing printer for receipts. Receipts had to be emailed to customers. Some merchants like this function, others do not. They would rather hand their clients a paper receipt.
Well, now with the launch of AprivaPay credit card processing app, credit card swiper, and credit card printer that has all changed. Mobile merchants can now have all of the functions of a store credit card terminal with their smartphones.
ROAMpay security password requirements have to be different than your typical desktop because mobile phone users have to go through many more steps to obtain special characters. Requiring special characters renders most devices unusable and is not allowed to be configured.
With that said, ROAMpay passwords are allowed to be all alpha-single case or all numeric, but are required to be longer than your desktop passwords.
Here are ROAMpay password requirements.
- Passwords may be 8 to 30 characters long.
- Passwords may be all upper or lower case.
- Passwords may be all numeric or alpha.
- Passwords may not contain special characters, including dashes, underscores, and spaces.
- Passwords may not have a single character repeating, or be sequential numbers.
- Passwords may not be the same as the username, contain users first name or last name, or any combination of users first or last name.
- Passwords may not be the same as the enterprise name.
- Passwords may not contain a word in the enterprise-supplied list of prohibited passwords.
- Passwords may not be any of the users telephone numbers.
- Users cannot have a password that is used by more than MAX_SHARED_PASSWORD of other users in an enterprise.
For more information on ROAMpay security features like password protection, changing your password, ROAMpay Bluetooth Swiper, or ROAMpay mobile phone compatibility visit www.paymentmax.com
*ROAMpay mobile is the perfect credit card processing application for your Droid X, iphone 4, iphone 3G, HTC, and Blackberry smartphone devices.
Processing credit cards using ROAMpay and your mobile phone (over 100 models are compatible, see my compatibility list) is simple and straight forward.
Once the card has been swiped, and all information entered you will see either Payment Approved! or Payment Declined! In rare cases, you may see an error message. This could mean that the transaction timed out.
To confirm whether a transaction has successfully been completed, check your current batch. Access your current batch under the Inquiry Menu. The last transaction processed will show at the top of the current batch list. If the last transaction listed is the transaction you are inquiring about, then it was processed correctly.
If the latest transaction is not listed under current batch, then the transaction needs to be re-entered and submitted.
PaymentMax is a proud ROAMdata partner and supplier of all ROAMdata products, including ROAMpay Mobile and ROAMpay Mobile Credit Card Reader.
ROAMpay Questions What Happens if Cellphone Service is not Available? Can I Still Accept Credit Cards
A common question I receive is “what happens to my credit card transactions if I have no cell phone service?”
If you find yourself in a no cellphone zone you can still accept your customers credit cards. The transactions will be performed offline. All transactions taken offline will be stored safely and uploaded at a later time when the network is available.
When network service is not available , the login times out. The application stores the username and password and allows the user to conduct offline transactions. The screen text below is displayed alerting the user to the situation.
Login timed out
You may have little
or no connectivity
only offline trxs
will be allowed
Exit or Continue
If you find yourself offline, go ahead and enter the transaction information. Once there is an available network, all the offline sales will be submitted.
PAYware Mobile and ROAMpay Mobile are the most popular smartphone credit card processing applications in our office. A frequently asked questions is, “what is the difference between the two apps”? Here are the major differences between PAYware and ROAMpay.
PAYware Mobile has signature capture capabilities. ROAMpay Mobile does not. Customers signatures are captured directly on the iPhone screen using the stylus pen.
Limited Phone Compatibility
PAYware Mobile only works with the iPhone 3G or 3GS. ROAMpay is compatible with many different smartphones, Android, Droid, iPhone, iPhone 4, Blackberry, and HTC (just to name a few).
PAYware mobile has a tracking capability that allows users to geographically track sales. Mobile users can identify what locations are the most profitable.
Cash Order Function
ROAMpay allows users to enter cash orders into application. PAYware mobile does not. The cash order function can benefit those merchants looking to have all sales together on one application for receipts and reporting.
ROAMpay start-up is more cost effective than PAYware mobile, through PaymentMax. PaymentMax is offering the ROAMpay mobile swiper free with new, approved accounts. PAYware mobile card reader is $139.00 at the Apple store.
All merchants need to start processing credit cards on their Droid smartphone is the ROAMpay app and a merchant account from PaymentMax.
Once the merchant account is in place, all it takes is a quick 15 second download link sent from SMS, and you can start processing all major credit cards in real-time, instantly.
No more turning sales away!
No going back to the office to manually enter credit card numbers!
No more carrying a lot of cash!
No more risky check acceptance!
No more worrying about delayed credit card transactions!
No more restrictions!